Jio Customer Experience Director

Jio is looking for an experienced Jio Center Manager (JCM) to lead overall business performance, operations, and customer experience for a high-impact Jio Center. This role drives sales, ensures seamless operations, strengthens partner productivity, and leads multi-functional teams to deliver superior customer outcomes.

What You’ll Do

1. Deliver overall sales, revenue & customer acquisition targets for the Jio Center
2. Oversee smooth daily operations, administration & service delivery
3. Optimize productivity, resources, and cost efficiency of the center
4. Ensure compliance with statutory, regulatory & commercial guidelines
5. Manage permissions/approvals required for local projects & deployments
6. Build strong relationships with channel partners to enhance throughput
7. Drive customer retention, manage esc...

Ready to Apply?

Submit your application today and join our talented team at Jio.