Jewelry Consultant

Brilliant Earth

📍 Fairfax, Virginia, United States 💼 Full Time 🕒 Posted July 08, 2026

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Job Description

What you’ll do:
Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer.
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience.
Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.
Call customers to confirm showroom appointments and answer any pre-appointment questions.
Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance.
Skill...
            

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Job Details

Location Fairfax, Virginia
Job Type Full Time
Category Retail Sales Workers
Posted Date July 08, 2026
Application Deadline August 17, 2026