IVD Customer Care Field Manager

LHH Lifescience is looking for Customer Care Field Manager (South Italy), preferably
located in Naples or Bari provides an excellent support to our customers. In this
organization she/he will drive a team of engineering people to provide a “white
gloves support for our customers”. He has to be focused in supporting the
organization growth creating base business retention through the field support.

As a member
of the Customer Care Management team, she/he will report to the Senior Manager
Service Operations. Being responsible of the base business retention
she/he will work closely with Sales team to arrange tailor made plan to improve
the customer satisfaction. She/he will be also responsible to improve the
Technical and Soft skills of her/his team ensuring the best-in-class support.
Support the Customer Care Vison and Mission to become in creating adding value
to customers being perceived as partner to improve the Lab performance...

Ready to Apply?

Submit your application today and join our talented team at LHH.