ITSM & ServiceNow Business Analyst — Process & UAT

Insight
📍 dubai, dubai emirate, United-Arab-Emirates 💼 Full-time 🕒 Posted June 28, 2026

Job Description

Insight is seeking a Mid-level Business Analyst based in Dubai to support a ServiceNow ITSM transformation programme. You will assist in requirements capture, process documentation and stakeholder validation, contributing to user story documentation and UAT support.

The ideal candidate will have at least 3 years of Business Analysis experience, knowledge of ITSM processes, and strong interpersonal skills. This role requires on-site commitment in the UAE.

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Job Details

  • Location dubai, dubai emirate
  • Job Type Full-time
  • Category Finance
  • Posted Date June 28, 2026
  • Application Deadline August 07, 2026