ITS Support Associate (Onsite), IT Services

Description
Note:
• Candidate must be legally authorized to work in Indonesia
• 5 days’ work week
• Onsite based in our office near Setiabudi
• Business-level English proficiency required (written and spoken) to support regional stakeholders

As an IT Services (ITS) Support Associate, you'll be the go-to expert for Amazon's corporate employees’, providing essential and exceptional on-site technical support to ensure their productivity remains uninterrupted. Amazon’s ITS Support Associates are committed, dependable and customer focused on the IT experience, ensuring our employees have the tools and resources they need to stay productive and efficient.

ITS Support Associates have a solid understanding of IT standards, systems and equipment deployed throughout Amazon. They adapt to new processes and procedures quickly, communicating and guiding both peers and non-technical Amazonians on solutions that maintain productivity.

Key job responsibilities...

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