Job Description
Job description: ITIL Major Incident Manager (ITIL 3 / ITIL 4)
JD- Major Incident Manager – Job Description
Role Summary
The Major Incident Manager (MIM) is responsible for the end-to-end management of high‑severity / business‑critical IT incidents to ensure rapid service restoration with minimal business impact. The role leads incident bridges, coordinates cross‑functional teams, manages stakeholder communications, and drives post‑incident reviews aligned with ITIL Major Incident Management best practices.
Key Responsibilities
Submit your application today and join our talented team at XPT Software Australia Pty Ltd.Ready to Apply?
Job Details
- Location Australia, Victoria
- Job Type Full-time
- Category Computer Occupations
- Posted Date June 26, 2026
- Application Deadline August 05, 2026