Italian technical Service Desk

Hello All,

Greetings from ZettaMine!!!

Job Description – Italian technical Service Desk

Location: Bengaluru

Experience Required: 3–5 Years (Immediate Joiners)

Proficient in handling both English and Italian Service Desk calls , with strong troubleshooting skills across Windows OS issues, Active Directory (user access, password, group management), SAP printers, VPN and network connectivity, email/M365 support, L1 end‑user troubleshooting, and ServiceNow, complemented by effective incident management and professional call‑handling procedures.

Role: Technical Support – Technical Service Desk

Required Communication Skills

English and Italian

Role Overview

The ideal candidate must have hands-on experience resolving technical issues via phone, chat, and email in a service desk environment.

Key Res...