Italian Speaking Customer Service for Energy Company - Work remote In Greece

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Italian Speaking Customer Service Representatives for a leading Energy Company. This remote position, based in Greece, is perfect for individuals who are passionate about renewable energy and customer service. You will play a pivotal role in assisting customers with their inquiries while providing comprehensive support in Italian.

Key Responsibilities

• Handle customer inquiries regarding energy services, billing, and account management via phone, email, and chat in Italian.
• Provide detailed information about energy plans, pricing options, and sustainability initiatives.
• Assist customers with account setup, service modifications, and troubleshooting issues.
• Resolve customer complaints and inquiries efficiently, ensuring a positive experience.
• Document all customer interactions in the CRM system for accurate record-keeping.
• Collaborate with intern...

Ready to Apply?

Submit your application today and join our talented team at Mercier Consultancy MD.