Job Description
About HFM:
HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets.
Responsibilities:
As an IT Support Specialist, you will provide Level 1 and Level 2 technical support to end-users, ensuring the reliability and smooth operation of desktop environments, telephony, network services, and peripheral systems. You'll be part of a global IT team dedicated to maintaining high service standards, minimizing downtime, and supporting the growing technological needs of the company.
Provide Level 1 and Level 2 IT support for desktop hardware, operating systems, and common applications, including both on-site and remote assistance.
Diagnose and resolve technical issues related to hardware, software, networking, and telephony.
Manage IT support tickets and maintain clear, accurate documentation of procedures ...
HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets.
Responsibilities:
As an IT Support Specialist, you will provide Level 1 and Level 2 technical support to end-users, ensuring the reliability and smooth operation of desktop environments, telephony, network services, and peripheral systems. You'll be part of a global IT team dedicated to maintaining high service standards, minimizing downtime, and supporting the growing technological needs of the company.
Provide Level 1 and Level 2 IT support for desktop hardware, operating systems, and common applications, including both on-site and remote assistance.
Diagnose and resolve technical issues related to hardware, software, networking, and telephony.
Manage IT support tickets and maintain clear, accurate documentation of procedures ...
Job Details
- Location Nairobi, Nairobi County
- Job Type Full-time
- Category Other-General
- Posted Date February 28, 2026
- Application Deadline April 09, 2026