IT Technician

Job Title: IT Technician

Job Type: Contract; 12 months contract

Job Location: Hanover, MD 21076

100% Onsite role

Pay Rate: $27 - $30/Hour

Responsibilities:

• Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
• Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.
• Instructs customers in the operation and maintenance of systems/equipment.
• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
• Acts as a liaison with customers on administrative ...

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