It Tech Support L1 - 5A Process Associate

It Tech Support L1 - 5A Process AssociateReady to build the future with AI.At Genpact, we don't just keep up with technology—we set the pace.AI and digital innovation are redefining industries, and we're leading the charge.Genpact's AI Gigafactory, our industry‐first accelerator, is an example of how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale.From large‐scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.If you thrive in a fast‐moving, innovation‐driven environment, love building and deploying cutting‐edge AI solutions, and want to push the boundaries of what's possible, this is your moment.Job DescriptionProvide IT support to users based in the Guadalajara, Mexico site, working with devices including desktop/ laptop computers, printers, smart devices, video conference systems, Wi‐Fi devices, and other peripherals.Provide high‐level troubleshooting support for custom...

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