IT Support Technician

Job Details

Type: On‑Demand Dispatch (Contractor will only be working when required by client on hourly, half‑day and Full‑Day basis)

Working Hours: 24x7

Job Summary

We are seeking an IT Support Specialist to provide onsite end‑user, office infrastructure, asset management, and project‑based support. The role involves troubleshooting, device lifecycle management, office IT infrastructure support, inventory management, and coordination with remote technical teams and third‑party vendors.

Key Responsibilities

End‑User Support

• Provide onsite support for desktops, laptops, mobile devices, printers, and peripherals (Windows, macOS, Linux).
• Provision, deploy, replace, and decommission IT equipment.
• Troubleshoot hardware, software, connectivity, and user‑related issues.
• Coordinate escalations with Level 2 support teams.

Office Infrastructure Support

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