IT Support Technician (Portuguese, English)

Job Overview

We're looking to hire a self‑motivated, hardworking IT Support Technician.

Role: provide online (i.e., remote) T1/T2 support to customers and sometimes company users in Spanish. Support via email/online meetings, IM, and phone calls. Occasionally contact vendor support.

This is a remote position.

Required Skills

• Oral and written English and Portuguese (technical oriented at least). Spanish is a plus.
• Understanding of computer hardware and networking.
• Basic knowledge of macOS X and Linux (server distributions).
• Experience with Microsoft Windows workstations and servers (and their services).
• Experience listening to and troubleshooting end‑user issues.
• Experience working with tickets/documenting work performed and issues.
• Analytical and critical thinking skills; can work alone and be self‑motivated, and also be part of an established team.

Must h...

Ready to Apply?

Submit your application today and join our talented team at Aufiero Informática.