IT Support Technician

Anne Corder Recruitment is working with a leading client to recruit a Technical Support Engineer to join their team.

The organisation operates the largest purpose-built alarm receiving centre and remote monitoring station in Europe, delivering critical security and monitoring services to clients across the UK.

This is not a traditional helpdesk role. You will act as a key bridge between IT, data, and customers, taking ownership of application support, ensuring system stability, and delivering a high-quality user experience.

Key Responsibilities

• Provide 2nd line technical and application support to internal users and external customers
• Take ownership of escalated issues and manage them through to resolution
• Identify root causes of recurring issues and implement long-term fixes
• Support system upgrades, testing, and deployment of new features
• Maintain and improve internal documentation and support proces...

Ready to Apply?

Submit your application today and join our talented team at Frey Consulting Group.