It Support Technician

Technicien is an IT services company active in the French-speaking SME market. We are very active in the medical, hotel, and financial sectors. Make IT work, Bee happy is our vision to be the reference in terms of professional, customized, and local services for SMEs. Trust, Flexibility, Dynamism, and Quality are our values. We have been supporting our clients for over 15 years on the path to digital transformation and offer them managed infrastructure solutions on-site or in the cloud. To support our development, we are looking for a Support Technician.Main duties:- Helpdesk L1, L2- Remote or on-site troubleshooting- Installation of workstations, peripherals, backup solutions- Configuration of network equipment (switches, access points)- Logging actions in the service ticket system- Intervention reports- Intervene for scheduled maintenance in the eveningYour technical knowledge:- Windows 10/11, Windows servers under VMware/Hyper-V- TCP/IP protocol suite (DHCP, DNS, POP3, SMTP, VPN...

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