IT support specialist

<p>We are looking for a motivated and enthusiastic IT Support Specialist to join our IT team. This is an excellent opportunity for someone looking to start their career in IT support and gain hands-on experience in troubleshooting technical issues, supporting end users, and maintaining IT systems.</p> <p><b>Key Responsibilities</b></p> <ul> <li>Provide first-line technical support to employees via phone, email, or ticketing systems.</li> <li>Assist users with hardware, software, and basic network issues.</li> <li>Set up and configure laptops, desktops, printers, and other IT equipment.</li> <li>Create and manage user accounts, passwords, and access permissions.</li> <li>Install and update software applications as required.</li> <li>Log and track support tickets, ensuring issues are resolved in a timely manner.</li> <li>Escalate complex technical issues to senior IT te...

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