IT Support Specialist

Stefanini

📍 Sydney, New South Wales, Australia 💼 Full-time 🕒 Posted June 18, 2026

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Job Description

Description:
Provide swift and professional deskside IT support
Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
Collaborate with other support groups across global locations to help troubleshoot client issues
Utilize tools for building, monitoring and troubleshooting client devices
Participate in Disaster recovery testing exercises
Upholding procedures for logging, reporting, and statistically monitoring desktop operations
Write technical support and client documentation in form of Knowledgebase articles
Meet or exceed expected customer se...
            

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Job Details

Location Sydney, New South Wales
Job Type Full-time
Category Computer Occupations
Posted Date June 18, 2026
Application Deadline July 28, 2026