Job Description
Responsibilities
:Provide support for hardware, software, network, and system-related issues. Resolve issues related to operating systems, applications, and internal tools in a timely and efficient manner.
Offer support to end-users via remote desktop, phone, or in-person, assisting with issues related to software installations, configurations, and general IT needs. Conduct basic user training on software and hardware tools, including new-hire orientations.
Analyze and resolve complex technical problems in a professional and efficient manner. Document incidents and solutions in the ticketing system. Ensure that tickets are escalated appropriately when necessary.
Assist in the maintenance and upkeep of IT systems, servers, workstations, and network infrastructure as needed. Proactively m...
Job Details
- Location Phoenix, Arizona
- Job Type Full Time, Exempt
- Category Computer Occupations
- Posted Date June 19, 2026
- Application Deadline July 29, 2026