IT Support Specialist Onsite Position at SIMNET

Become an IT Support Specialist at SIMNET, providing dedicated services in Whitby, Ontario's healthcare sector. This full-time, onsite role is essential for operational efficiency.
This position calls for individuals skilled in IT services with experience in healthcare environments. You’ll be responsible for prioritizing and resolving various end-user issues while working closely with healthcare professionals, ensuring their tech needs are met effectively.
Key Responsibilities:
• Provide comprehensive support through various platforms
• Elicit detailed information from users for troubleshooting
• Document incidents and solutions in the ticketing system
• Perform preventive maintenance on hardware
• Conduct operating system updates and patches
Requirements:
• 1+ years of hands-on IT support experience
• Degree or diploma in computer science or related field
• IT certifications such as MSCE or MCP are a plus
• Knowledge of various operating systems and...

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