IT Support Specialist at Blackwater Mine

Join Artemis Gold as an IT Support Specialist and support essential IT functions at the Blackwater Mine. This role focuses on delivering high-quality technical assistance and maintaining efficient systems.
As a key member of the IT team, you will be instrumental in diagnosing and resolving technical issues across multiple BC sites. Your hands-on expertise in IT support and customer service will directly enhance user satisfaction and operational efficiency.
Key Responsibilities:
• Provide professional support to users through various channels
• Monitor and resolve IT system issues promptly
• Install, configure, and maintain IT equipment
• Collaborate with teams to enhance IT service delivery
• Document technical processes and updates accurately
Requirements:
• IT diploma or degree, or equivalent experience
• Minimum three years of support experience
• Familiarity with active directory management
• Proficient in Microsoft 365 services
• Understandin...

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