IT Support (No experience required)

Vista
📍 Mexico City, Federal District, Mexico 💼 Full-time 🕒 Posted June 26, 2026

Job Description

We enjoy what we do, and we are committed to improving moviegoers' cinema experience. If you live in Mexico City, join us as a Helpdesk Support Specialist.

Key Responsibilities

  • Investigating and resolving problems that arise with our software at a 1st level
  • Investigating and determining issues not concerning Vista such as hardware malfunctions, OS problems, and network connectivity that arise at a 1st level
  • Using SQL Server and SQL statements to assist with problem solving
  • Escalating problems with the proper parties when it cannot be easily resolved during 1st level troubleshooting - this includes opening support tickets with 2nd level support with all necessary logs and supporting information
  • About Vista

    Vista is a world-leading company that makes software for the cinema industry. Started in Auckland, New Zealand, over 25 years ago, we now serve cinemas, film distributors, and moviegoers worldwide.

    We ...

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    Job Details

    • Location Mexico City, Federal District
    • Job Type Full-time
    • Category Computer Occupations
    • Posted Date June 26, 2026
    • Application Deadline August 05, 2026