IT Support

Notes

• This is not a remote or hybrid position. On‑site presence is mandatory.

• Work location 1200 E Washington St, Mount Pleasant, IA 52641

• Candidates must reside within a reasonable daily driving distance of Mount Pleasant, Iowa.

• Do not submit candidates with backgrounds primarily in development, cybersecurity, systems analysis, or network engineering; this is a hands-on operational IT role.

The Iowa Department of Corrections (MPCF) is seeking an experienced, service‑focused Information Technology Specialist to provide comprehensive IT support within a 24/7/365 correctional environment. This role supports a user community of more than 1,500 individuals, including over 280 staff and approximately 1,200 incarcerated individuals. The contractor will serve as the primary on‑site technical resource for hardware, software, security systems, network operations, and user support across multiple secured environments. 4 weeks of CERT training in Des Moine...

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