IT Support Engineer

• Install, configure, and maintain desktop computers, peripherals, and software/applications
• Work with OEM vendors for spare replacement, hardware repairs, and troubleshooting
• Provide EUC (End User Computing) support
• Manage IT inventory and assets
• Perform imaging of laptops and desktops
• Printer installation and management
• Support conference room issues and vendor coordination for setup
• Troubleshoot hardware and software issues
• Perform IMAC (Install, Move, Add, Change) services for IT assets
• Support mobile devices and non-PC equipment such as scanners and printers
• Provide VIP support with high-touch service
• Manage AV / conferencing technologies
• Install and manage network/shared printers
• Provide Office 365 support
• Handle compliance software installation and troubleshooting
• Maintain strong communication with users and stakeholders
• Good kn...

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