IT Support Engineer (macOS & iOS)

GECO Asia
📍 Minato, Tokyo, Japan 💼 Full-time 🕒 Posted June 06, 2026

Job Description

Overview 

We are seeking an experienced IT Support Engineer to provide end-to-end technical support in a dynamic environment. The role involves troubleshooting hardware, software, and network issues while ensuring smooth day-to-day IT operations. The ideal candidate will have strong hands-on experience supporting MacOS and iOS environments, excellent communication skills, and the ability to support users across different regions, including Korean-speaking stakeholders.

Key Responsibilities

  • Provide technical support by diagnosing and resolving hardware, software, and network issues via phone, email, or in-person.
  • Install, configure, and maintain workstations, printers, peripherals, and software applications.
  • Act as the first point of contact for IT support, handling user requests and incident resolutio...

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Job Details

  • Location Minato, Tokyo
  • Job Type Full-time
  • Category Computer Occupations
  • Posted Date June 06, 2026
  • Application Deadline July 16, 2026