IT Support Engineer

Workplace IT Technologies Ltd
📍 King's Lynn, Norfolk, United Kingdom 💼 Full-time 🕒 Posted July 03, 2026

Job Description

Provisioning (Change Management) Service Desk Engineer

Business: Healthcare MSP (Managed Service Provider)
Location: King’s Lynn (PE30)
Salary: £27,000 to £30,000 DOE
Hours: Mon to Fri, 9:00am to 5:30pm
Reports to: Service Desk Team Lead

Workplace IT provides Co‑Managed IT Services and Digital Safeguarding to large Health and Social Care Groups across the UK.

We are seeking a Provisioning (Change Management) Service Desk Engineer to join our busy, dedicated Provisioning team. You will focus on client IT change requests ranging from password updates, user onboarding, and user offboarding to MDM profile configurations, device builds, and Subject Access Requests (SAR) ensuring absolute accuracy, consistency, and exceptional customer service.

You will manage a high volume of technical daily tickets, following detailed client processes and collaborating alongside internal client IT teams and external users. This is not a reactive First Line Helpdesk t...

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Job Details

  • Location King's Lynn, Norfolk
  • Job Type Full-time
  • Category computer-and-mathematical
  • Posted Date July 03, 2026
  • Application Deadline August 12, 2026