Job Description
Location: Durbanville, Cape Town
Hours: Monday–Friday, 9:00 am–5:30 pm (UK working hours) + rotational weekend standby
The OpportunityOur client is a rapidly growing technology services provider delivering IT, communications, and cybersecurity solutions to small and medium‑sized businesses across the UK.
The RoleYou will act as a key point of contact for customers requiring technical assistance, providing remote support and occasionally attending client sites when required. This is a fast‑paced, customer‑facing role where you will be responsible for diagnosing issues, resolving tickets, and escalating more complex problems where necessary.
Key Responsibilities Provide technical support via phone, email, and remote support tools Diagnose and resolve IT issues, escalating where appropriate Monitor and troubleshoot issues across: Networks, Telecoms systems, End‑user devices (desktops/laptops), Applications and ICT systems Support and administer Micr...Ready to Apply?
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Submit ApplicationJob Details
- Location remote, wes kaap
- Job Type Full-time
- Category Other-General
- Posted Date June 23, 2026
- Application Deadline August 02, 2026