It support consultant

Qualifications Proven working experience in IT support services or relevant experience Excellent knowledge of technical management, and of computer hardware/software systems Sufficient understanding of the following technologies to allow for first line trouble shooting: Share Point MCOP Zscaler Hike Vision Hands-on experience with computer networks, network administration and network installation Solution orientated, and insightful with the ability to take initiative Good time management and administrative skills Honesty, integrity and a customer centric disposition, viewing both the organization and users as clients Responsibilities Provide support and troubleshooting for the clients current ICT environment. Respond to end user queries and requests. Plan, organize, control and evaluate IT and electronic data operations. Ensure implementation of the organisations policies and standards are adhered to with respect to infrastructure, systems and data. Coordinate and oversee vendors with ...

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