Job Description
Elevate your IT career with the York Region Children’s Aid Society as an IT Support Analyst I/PolicyTech Administrator in Newmarket, Ontario. Provide vital helpdesk support in a hybrid working environment.
This full-time position under the IT Supervisor involves offering Tier 1 support for laptops, servers, and networks. As a key advocate for IT, you will train staff on PolicyTech and manage its functionalities. You will also collaborate with various teams to ensure IT applications and infrastructure meet organizational needs.
Key Responsibilities:
• Provide Tier 1 Service Desk and application support
• Manage desktop and laptop imaging and installation
• Train staff and volunteers on IT applications
• Collaborate on policy publishing workflows
• Create and maintain technical documentation
Requirements:
• Diploma/Degree in a Technology/Computer field
• 2-5 years of IT Support Desk experience
• 2-5 years of Application support experience
• Knowledge o...
This full-time position under the IT Supervisor involves offering Tier 1 support for laptops, servers, and networks. As a key advocate for IT, you will train staff on PolicyTech and manage its functionalities. You will also collaborate with various teams to ensure IT applications and infrastructure meet organizational needs.
Key Responsibilities:
• Provide Tier 1 Service Desk and application support
• Manage desktop and laptop imaging and installation
• Train staff and volunteers on IT applications
• Collaborate on policy publishing workflows
• Create and maintain technical documentation
Requirements:
• Diploma/Degree in a Technology/Computer field
• 2-5 years of IT Support Desk experience
• 2-5 years of Application support experience
• Knowledge o...
Ready to Apply?
Submit your application today and join our talented team at York CAS.
Submit ApplicationJob Details
- Location newmarket, on
- Job Type Full-time
- Category Other-General
- Posted Date June 12, 2026
- Application Deadline July 22, 2026