IT Specialist End User Computing, Global

Job Description

The IT Specialist EUC plays a crucial role in delivering reliable End User Compute (EUC) services across the global organisation. This role is responsible for resolving technical issues, monitoring the operational health of systems, and driving technical improvements to ensure services consistently meet business needs. Working collaboratively with Service Owners, Service Managers, and other stakeholders, the Senior IT Specialist ensures IT services are aligned with organisational objectives and maintain high standards of operational performance.

Key responsibilities include overseeing the technical execution and daily operations of assigned IT services, ensuring secure and high-performance EUC across all devices and locations, and enhancing productivity and compliance through engineering and automation initiatives. The role also involves managing incidents, problems, changes, and service requests, as well as monitoring technical performance...

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