IT Site Support Specialist II

Advanced Energy

📍 Bukit Mertajam, Penang, Malaysia 💼 Full-time 🕒 Posted June 04, 2026

Apply Now Similar Jobs

Job Description

IT Site Support Specialist role provides support for hardware, software, network and system server, issues encountered by users using their personal computer, laptop, monitors, keyboards, printers, wireless scanners and printers, mobile devices, wifi access and other peripherals, etc. Provide some L2/L3 system support for AE Infra (Server and Infra) when required.

RESPONSIBILITIES:
Receives, responds to, troubleshoots, and corrects IT related technical problems from internal customers. 

Tracks PC problems and resolves them in a prompt and courteous manner. 

Logs, monitor, resolve and close tickets in the Service Desk Tool.

Directs advanced technical problems to the appropriate resource when necessary via helpdesk platform. 

Works on software installation, update, and configuration as directed by PC Coordinator(s).

Works on the installation, configuration, and placement of new PCs, as well as assisti...

Ready to Apply?

Submit your application today and join our talented team at Advanced Energy.

Submit Application

Job Details

Location Bukit Mertajam, Penang
Job Type Full-time
Category Computer Occupations
Posted Date June 04, 2026
Application Deadline July 14, 2026