IT SERVICES COORDINATOR

About the Role
We are looking for a motivated and organised IT Service Coordinator to join a growing team.

This is an entry-level coordination role suited to someone with 1–2 years of IT experience who is looking to develop their career within a busy MSP environment. You will play a key part in keeping service delivery running smoothly by following up on open projects, processing hardware and software orders, and supporting the helpdesk team when needed.

Key Responsibilities

Project Coordination

• Monitor and follow up on open projects to ensure they are progressing on schedule
• Liaise with technicians and suppliers to obtain updates and chase outstanding actions
• Maintain accurate records of project status within the service management platform
• Escalate delays or blockers to the Service Manager in a timely manner

Hardware & Software Procurement