IT Service Senior Officer

Reference Agency

📍 Cairo, Cairo Governorate, Egypt 💼 Full-time 🕒 Posted February 26, 2026

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Job Description

                Job Description
Our client is looking for hiring an IT Service Officer / Senior Officer will manage, optimize, and support ITSM platforms to enhance IT service delivery and reporting.
Key Responsibilities
Configure and optimize ITSM workflows
Support incident, problem, change & service request processes
Build dashboards and management reports
Implement automation within ITSM tools
Ensure SLA configurations and escalation paths
Manage integrations with enterprise systems
Maintain system upgrades and data integrity
Train users ...
            

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Job Details

Location Cairo, Cairo Governorate
Job Type Full-time
Category Computer Occupations
Posted Date February 26, 2026
Application Deadline April 07, 2026