IT Service Manager -Governance/Resilience

Hays Technology
📍 Sheffield, South Yorkshire, United Kingdom 💼 Full-time 🕒 Posted June 17, 2026

Job Description

Your new company
IT Service Manager - (Governance & Resilience) is required on a 6 month FTC basis for a large and expanding organisation based in Sheffield during a period of change and transformation.

You will join a well-established IT Governance & Resilience team within a broader IT Operations function, working alongside Service Delivery, Platforms & Infrastructure, and Information Security teams. Reporting to the IT Service Management Senior Manager, you will play a key role in operating, improving and embedding ITIL 4-aligned governance and service management practices.

You will lead governance workstreams across Change Enablement, Release Management and service resilience, ensuring strong control frameworks, audit readiness and operational stability. Working in an agile environment, you will take ownership of outcomes, using data, insights and stakeholder collaboration to drive continuous improvement and embed effective governance controls into both...

Ready to Apply?

Submit your application today and join our talented team at Hays Technology.

Submit Application

Job Details

  • Location Sheffield, South Yorkshire
  • Job Type Full-time
  • Category computer-and-mathematical
  • Posted Date June 17, 2026
  • Application Deadline July 27, 2026