IT Service Management Business Analyst - Remote

Are you an expreienced Business Analyst with a strong background in IT Service Management (ITIL, SIAM, ITSM, etc.). Do you have experience in Business Analysis and Services Design for large complex IT Projects?

We're looking for a Senior Business Analyst who has a strong background in ITSM for an initial contract until the end of September. This position can be worked remotely and has a very strong chance of extensions.

Advantages
- Work remotely
- Work on a large complex strategic initiative
- Contract has the potential for extensions

Responsibilities
Discovery and Current State Analysis
• Conduct interviews, workshops, and document reviews.
• Inventory and assess current services, tools, processes, and challenges.
• Review and identify gaps in current service delivery processes and dependencies across functions and service providers.
• Identify opportunities for standardization, integration, and service improvem...

Ready to Apply?

Submit your application today and join our talented team at Randstad Canada.

Submit Application