Home / Jobs / IT Service Desk Team Manager (m/f/x)

IT Service Desk Team Manager (m/f/x)

Luxair
📍 Luxembourg, Luxembourg, Luxembourg 💼 Full-time 🕒 Posted June 28, 2026
Apply Now Similar Jobs

Job Description

For our department IT Service Deskwithin General Services, we are looking for a (an):

IT Service Desk Team Manager (m/f/x)

Main duties:

  • Manage, plan and lead the dedicated staff, by giving clear instructions about planning, priorities and deadlines
  • Be responsible for the correct execution of the IT Customer Services activities, following strictly the defined rules, policies and procedures
  • Be responsible for the existence and correctness of all related documentations
  • Propose corporate compliant solutions based on user software and/or hardware requests
  • Increase and improve ITSM knowledgebase for IT support processes and end-user support articles
  • Actively participate in the IT Infrastructure management meetings, in order to define
    department vision, strategy and activities and give necessary input during budget preparation
  • Participate in continuous improvement and write appropr...

    • Ready to Apply?

    Submit your application today and join our talented team at Luxair.

    Submit Application

    Job Details

    • Location Luxembourg, Luxembourg
    • Job Type Full-time
    • Category Operations Specialties Managers
    • Posted Date June 28, 2026
    • Application Deadline August 07, 2026