IT Service Desk Specialist — ServiceNow & L1 Support (Bilingual)

Aisling Group
📍 cyberjaya, selangor, Malaysia 💼 Full-time 🕒 Posted June 29, 2026

Job Description

A leading IT service provider in Cyberjaya is looking for a Service Desk Technician to provide technical support for end-users. Responsibilities include managing incoming calls, troubleshooting application issues, and documenting processes. Candidates must have experience with Service Now and demonstrate excellent customer service, problem-solving abilities, and teamwork skills. This role is crucial for maintaining high levels of service quality to end users and requires knowledge of ITIL standards.
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Job Details

  • Location cyberjaya, selangor
  • Job Type Full-time
  • Category IT & Technology
  • Posted Date June 29, 2026
  • Application Deadline August 08, 2026