Job Description
Join Drax in Prince George, BC as an IT Service Desk Analyst, playing a critical role in delivering high-quality technical support. Your skills in hardware, software, and networking will drive customer satisfaction.
As an IT Service Desk Analyst, you will be essential in resolving incidents according to Service Level Agreements and fulfilling service requests efficiently. The role involves identifying root causes of issues, collaborating with IT functions, and managing application stability to ensure optimized performance. Your contributions will directly enhance the company's commitment to sustainable energy.
Key Responsibilities:
• Resolve incidents promptly to meet SLAs
• Fulfill service requests efficiently and effectively
• Identify potential underlying problems for improvement
• Collaborate with internal IT and third-party suppliers
• Manage application landscape for stability and availability
Requirements:
...
As an IT Service Desk Analyst, you will be essential in resolving incidents according to Service Level Agreements and fulfilling service requests efficiently. The role involves identifying root causes of issues, collaborating with IT functions, and managing application stability to ensure optimized performance. Your contributions will directly enhance the company's commitment to sustainable energy.
Key Responsibilities:
• Resolve incidents promptly to meet SLAs
• Fulfill service requests efficiently and effectively
• Identify potential underlying problems for improvement
• Collaborate with internal IT and third-party suppliers
• Manage application landscape for stability and availability
Requirements:
...
Ready to Apply?
Submit your application today and join our talented team at Drax Group Canada.
Submit ApplicationJob Details
- Location prince george, regional district of fraser fort george
- Job Type Full-time
- Category IT & Technology
- Posted Date June 01, 2026
- Application Deadline July 11, 2026