IT Service Delivery Lead/Senior Service Manager Featured

Marstep Resourcing Solutions

📍 Whitchurch, England, United Kingdom 💼 Full Time, Permanent, Some Hybrid Availability 🕒 Posted June 30, 2026

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Job Description

This is a great opportunity to join a long established, and continually growing business, where you will have the opportunity to take ownership of service delivery, to ensure continuous customer satisfaction. You may currently be in an identical role, and seeking a fresh challenge, or you may be an experienced 2nd, 3rd line IT Support Engineer, and be seeking to utilise your skills in a slightly different role, with different responsibilities and lots of reward.
Service Delivery Lead / Senior Service Manager

Role Purpose

The Service Delivery Lead is responsible for the day‑to‑day running, quality, and performance of the support function.

This role exists to:
Strengthen service delivery

Relieve pressure on senior technical staff

Provide a clear operational bridge between leadership and the support team

Ensure service is consistent, measurable, and scalable as the business grows...

Ready to Apply?

Submit your application today and join our talented team at Marstep Resourcing Solutions.

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Job Details

Location Whitchurch, England
Job Type Full Time, Permanent, Some Hybrid Availability
Category Operations Specialties Managers
Posted Date June 30, 2026
Application Deadline August 09, 2026