IT Service Availability Engineer

Role Overview

The IT Service Availability Engineer is responsible for ensuring the continuous availability and optimal performance of IT services and infrastructure across the organisation. This role involves proactive monitoring, troubleshooting, and resolution of incidents, as well as driving improvements in processes, tools, and systems to enhance overall service reliability and resilience.

Key Responsibilities

• Proactively monitor IT systems, applications, and infrastructure to identify and address issues before they impact business operations.
• Respond to incidents, perform root cause analysis, and implement corrective actions to restore service availability.
• Work closely with IT operations, development, and third‑party vendors to resolve complex technical issues.
• Assess the impact of planned changes on service availability and mitigate risks during implementation.
• Participate in post‑incident reviews to...

Ready to Apply?

Submit your application today and join our talented team at JATO Dynamics.