IT Retail & CRM Project Manager

CHANEL
📍 Geneva, Geneva, Switzerland 💼 Full-time 🕒 Posted February 18, 2026

Job Description

ABOUT THE ROLE

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  • In line with the region's strategy,youdefine and manage the roadmap for the deployment ofthe ORACLEPOS (ORIONprogram),Clienteling(MyBoutiqueApp), CRM (Pioneerproject) and any other Retail-CRM applications for countries in the region (ACET(After-sales,InChanel,Tallyfi,Prodco,MyInventoryApp, etc.).​In collaboration with other regions and Global teams.​

  • You autonomously manage all stages related to the implementation of new projects, from contract negotiation, drafting functional and technical specifications, schedule management, and testing,includingthe support.​

  • You master the features of Retail-CRM tools and ensure the technical and functional consistency of the Omnichannel Retail-CRM-Digital ecosystem, including eCommerce ONE solutions, which are also a touchpoint for Pioneer, the Global Chanel Customer Data Base.​

  • You work in collaboration with the Digital tea...

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    Job Details

    • Location Geneva, Geneva
    • Job Type Full-time
    • Category CAR
    • Posted Date February 18, 2026
    • Application Deadline March 30, 2026