IT Operations Support Analyst

BGIS

📍 Derby, England, United Kingdom 💼 Full time 🕒 Posted May 28, 2026

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Job Description

IT Operations Support Analyst
Location: Derby, Alfreton

Hybrid working (after training period 4+1).

Are you an experienced IT Support Engineer looking for your next challenge? We're looking for a talented 1st & 2nd Line IT Support Engineer to join our Global company with an office based in South Normanton. You'll deliver high-quality technical support across Office 365, Windows 10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. 

This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, and helping people get the best out of their technology. 

Key Responsibilities for the role of IT Support Engineer: 
Provide 1st and 2nd Line IT support via phone, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows 10/11, Intune, and Azure. 
Troubleshoot problems rela...
            

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Job Details

Location Derby, England
Job Type Full time
Category Computer Occupations
Posted Date May 28, 2026
Application Deadline July 07, 2026