Job Description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
**Position Summary**
The **IT Operations Analyst** applies in-depth knowledge to independently manage the OhioRISE IT ( _Information Technology_ ) Service Management desk, in order to ensure timely resolution and high satisfaction rates from external/internal stakeholders, as well as state regulatory bodies. This person handles incident management, direct issue resolution, and data analysis. The **IT Operations Analyst** also collaborates with technical teams to transform IT Service Management using high levels of automation.
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**Position Summary**
The **IT Operations Analyst** applies in-depth knowledge to independently manage the OhioRISE IT ( _Information Technology_ ) Service Management desk, in order to ensure timely resolution and high satisfaction rates from external/internal stakeholders, as well as state regulatory bodies. This person handles incident management, direct issue resolution, and data analysis. The **IT Operations Analyst** also collaborates with technical teams to transform IT Service Management using high levels of automation.
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Submit ApplicationJob Details
- Location Work at Home, OH
- Job Type Full-time
- Category other-general
- Posted Date July 04, 2026
- Application Deadline July 09, 2026