IT Manager

• Lead and manage the IT function, including direct oversight, mentoring, and development of IT support staff
• Own end-to-end IT service delivery, including ticket resolution, escalation handling, and service desk governance
• Oversee daily IT operations including backups, mail flow, server health, and network/wireless stability
• Manage onboarding and offboarding processes, including user access, email setup, licensing, and asset allocation
• Ensure smooth operation of boardroom and hybrid meeting technology across platforms (plug-and-play reliability)
• Maintain and manage IT assets, hardware allocation, tracking, and lifecycle management
• Provide escalation support for complex technical issues across infrastructure, applications, and end-user environments
• Manage IT procurement, supplier relationships, licensing, and contract negotiations
• Maintain and improve cyber...

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