It infrastructure specialist

Workforce Productivity: Deployment, configuration, and support of hardware client operating systems, and productivity software for end users. Support users with Office 365 and standard productivity tools; provide basic training and guidance. End User Computing & Mobility: Assist with mobile device setup and EUC tools, following standard procedures. Smart Hands in Server Rooms: Provide hands‑on support in server rooms, ensuring safety protocols, monitoring environments, and installing/troubleshooting servers, Virtual Machines (VMs), and UPS systems. Physical Security: Support visitor management systems and maintain knowledge of access control and video surveillance technologies. PC Desktop Support: Deliver onsite and remote support via Beyond Trust, manage virtual desktops, Zscaler, printers, peripherals, and PC lifecycle; resolve connectivity and security configuration issues. Network Infrastructure: Troubleshoot LAN/WAN, OT environments, and assist with network security operations. Mo...

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