IT Helpdesk/Desktop Support Specialist | Onsite | Windsor

In this role you will get to:

Delivery of world-class customer support and service:  In the maintenance and repair of desktops, laptops, and mobile devices

Supports the troubleshooting and maintenance of core infrastructure: Assists in the ramp activity of new and existing business, and champions the relationships between the IT department and our Service Delivery programs

Support of contact center employees: The ideal candidate will use the guidance of company policy, information security, IT department leadership and professional experience to creatively deliver support and solutions to our user base, while providing a positive customer experience

Maintains, analyzes, troubleshoots, and repairs desktop and laptop computer systems:  Computer peripherals and various mobile devices (phones and tablets) running Android, Apple and Microsoft operating systems....

Ready to Apply?

Submit your application today and join our talented team at Mercier Consultancy Group.