IT Helpdesk Technician B2

OneTouch Direct
📍 Bogotá, Bogota, Colombia 💼 Full time 🕒 Posted June 20, 2026

Job Description

We are looking for IT talent with a B2 English level! A leading company in the BPO sector is seeking an IT Helpdesk Support Analyst oriented toward providing technical support and solutions to users in a dynamic and multicultural environment.

🔎 Job Conditions

  • 📍 Location / Modality: 100% On-site – Bogotá (Conecta 80).
  • 📄 Contract Type: Permanent / Indefinite term contract.
  • 💰 Salary: $2,850,000 COP base salary + up to $200,000 COP in performance-based commissions.
  • 🎓 Training: 2 fully paid days.

🕒 Schedule / Shifts:

  • Full-time availability from Monday to Sunday.
  • Morning window shifts (finishing at 5:30 PM max).
  • 2 days off per week (rotating/not fixed).

🚀 Main Functions

  • Provide tier-1 IT technical support.
  • Troubleshoot and resolve basic hardware ...

Ready to Apply?

Submit your application today and join our talented team at OneTouch Direct.

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Job Details

  • Location Bogotá, Bogota
  • Job Type Full time
  • Category Computer Occupations
  • Posted Date June 20, 2026
  • Application Deadline July 30, 2026