IT Helpdesk Technician Apprentice

Job Description

Make your application after reading the following skill and qualification requirements for this position.

About EMW:

EMW is a commercial law firm with offices in Milton Keynes, Northampton, Watford, London, and Brighton. Established in 1992, it provides a full range of legal services for businesses and individuals, and is a Certified B Corporation recognized for its commitment to high ethical and professional standards.

About the role:

You will assist the IT Helpdesk Supervisor in providing 1st- and 2nd-line helpdesk support and in the installation, maintenance, and administration of computer equipment and associated software, telecoms, and audio/visual systems.

Responsibilities:

• Ensuring that the IT Services service level agreement (SLA) is adhered to at all times
• Assist with providing 1st- and 2nd-line helpdesk support on a daily basis
• Responsible for ensuring that all IT helpdesk requests are ...

Ready to Apply?

Submit your application today and join our talented team at QA.

Submit Application