IT Helpdesk Analyst

Community Health Centres of Northumberland (CHCN) opened in 2009 and continue to improve our programs and services to best meet the needs of our community. Our CHCN delivers primary care (family physicians and nurse practitioners), diabetes education, mental health and addictions counseling, geriatric outreach services, a memory clinic, dental care, and many health promotion and community development activities. We focus on the frail elderly, people struggling with mental health issues and/or addictions, those unable to have even basic housing and food, the lonely and youth at risk.

Job Summary

The IT Helpdesk Analyst is the first point of contact for all IT-related issues within the organization. This role provides frontline technical support to clinical and administrative staff, ensuring timely resolution of common hardware, software, and access issues. The successful candidate will deliver excellent customer service while supporting a secure, reliable, and co...

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