IT Helpdesk Analyst – L1 Support (Afternoon/Night Shift)

NTT DATA

📍 Región Centro, Jalisco, Mexico 💼 Full-time 🕒 Posted February 22, 2026

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Job Description

                A leading technology services company is seeking a Helpdesk Analyst in Guadalajara, Jalisco. The role requires advanced English and 6 months of customer service experience. Responsibilities include providing L1 support for hardware and software, documenting incidents, and answering technical support calls. The position offers competitive salary, grocery tickets, and medical insurance among other benefits, providing a great opportunity for growth within the company.
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Job Details

Location Región Centro, Jalisco
Job Type Full-time
Category Inteligencia empresarial y análisis
Posted Date February 22, 2026
Application Deadline April 03, 2026