IT Executive

• Provide onsite technical support and administration for end‑user devices, including desktop PCs, notebooks, printers, corporate mobile devices, projectors, peripherals, and other workplace IT equipment.
• Deliver movement, additions, changes, and decommissioning services for workplace hardware and software across service locations.
• Install, remove, relocate, configure, test, and set up hardware and locally connected devices.
• Perform local software installations and reinstallations based on approved service requests and incident tickets.
• Diagnose and resolve hardware faults, including defective component replacement, coordination with manufacturers or maintenance providers, and arrangement of spare parts where required.
• Analyse and resolve software issues, including configuration checks, user-side troubleshooting, and reinstallation where necessary.
• Escalate unresolved software issues to the relevant sup...

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